Terms & Conditions


The EventHive application and website are owned and operated by 2Heads Global Design Ltd.

2Heads Global Design Ltd are committed to protecting any information you share with us.

This explains what information we collect from you, how we use that data, how we share your data with others, how you can manage your information held by us and how you can contact us.

You will always have the option to opt out of marketing correspondence from us. We never send unsolicited ‘junk’ email or communications. We will never share your data with anyone else who might. We do not sell your personal information to third parties.

We will periodically review our Privacy Notice so it’s worth checking back periodically for any updates.

This version of our Privacy Statement went live from 25th May 2018.

What information do we collect?

We only collect information about you when you engage with our website or applications. We only collect minimal, necessary and relevant information for the purpose for which you are providing it for.

The information for which we can collect includes some or all of the following:

Name; Company; Phone number; Email address; The date and time you used our services; The pages you visited on our website and how long you visited us for; Your IP address; The internet browser and devices you are using; Cookie information (for more information please see our Cookie Policy); The website address from which you accessed our website; Where you engage with us in a business context, we may collect your job title, company contact details (including email addresses) and company details (some of which we may obtain from an online or public business directory); Any information within correspondence you send to us; Where you act on behalf of a business, any information we collect as part of business telemarketing activity.

How is this information used?

Purpose of Processing

Your data may be used for us to respond to your needs, for sales and other enquiries and for promoting our business services or products. Specifically, the reasons for processing your data may be:

  • To respond to any correspondence you send to us and fulfil the requests you make to us
  • To undertake market analysis and research to better serve you as a client and provide tailored offers, products and services that we think you will be interested in. We will only send marketing communications to you if there is a legitimate business interest
  • To send you marketing information after you have purchased a product or service from us or made a purchasing enquiry. We’ll only contact you with information about our own products and services. You have the right to object to us sending you this information at any time
  • To get in touch from time to time with marketing information (unless you object) if you have indicated to us that you are acting on behalf of a business or where we have obtained your business contact details from an online or public business directory. You will have the option to unsubscribe at any time
  • To identify and record when you have received, opened or engaged with our website or electronic communications (please see our Cookie Policy for more information)
  • To verify the accuracy of information that we hold about you
  • To comply with a request from you in connection with the exercise of your rights. For example, where you have asked us to refrain from contacting you for marketing purposes, we will keep a record of this on our suppression lists in order to comply with your request
  • To inform you of updates to our terms and conditions and policies.

The lawful basis that we identified for the above purposes is that of legitimate interest. This is in the form of us continuing to provide a service or product to you or establishing a business relationship to direct market to you.

How do we share this information?

We do not sell your information to third parties. However, we may disclose your information to third party suppliers who fulfil business activities for us, like marketing, events and market research. We may also share your information with third party suppliers who provide a service on behalf of us to you.

We take steps to ensure that any third party partners who handle your information comply with data protection legislation and protect your information, just as we do. We only disclose personal information that is necessary for them to provide the service that they are undertaking on our behalf. We will aim to anonymise your information or use aggregated non-specific data wherever possible.

Due to the international nature of our business, there may be some instances where your information is processed or stored outside of the EU. The only instance of this occurring will be to receive your data at our US-based office, or to pass your data to a supplier in order to carry out agreed works.

How long do we keep your information for?

We will not hold your personal information in an identifiable format for any longer than is necessary. If you are a client or otherwise have a relationship with us we will hold personal information about you for a longer period than if we have obtained your details in connection with a prospective relationship.

We do not retain personal information in an identifiable format for longer than is necessary.

Where we have obtained your personal information following a request for information on any of our products or services, we hold your personal information for 1 year and 6 months from the date we collect that information, unless during that period we identify a legitimate business interest to continue processing your data. We hold your personal information for this period to give us an opportunity to form a relationship with you.

The only exceptions to the periods mentioned above are where:

  • The law requires us to hold your personal information for a longer period, or delete it sooner;
  • Where you have raised a legal claim, complaint or concern regarding a product or service offered by us, in which case we will retain your information for a period of 6 years following the date of that complaint or query; or
  • You exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law (see further How can I manage the information we hold about you).

How can I manage the information we hold about you?

You have the right as an individual to access your personal information we hold about you and make corrections if necessary. You can also object to us using your personal information (where we rely on our business interests to process and use your personal information).

You have a number of rights in relation to your personal information under data protection law. In relation to most rights, we will ask you for information to confirm your identity and, where applicable, to help us search for your personal information. Except in rare cases, we will respond to you within 30 days after we have received any request (including any identification documents requested).

You have the right to:

  • Ask for a copy of the information that we hold about you
  • Correct and update your information
  • Object to our use of your information (where we rely on our legitimate interests to use your personal information) provided we do not have any continuing lawful reason to continue to use and process the information. When we do rely on our legitimate interests to use your personal information for direct marketing, we will always comply with your right to object
  • Erase your information (or restrict the use of it), provided we do not have any continuing lawful reason to continue to use and process that information
  • Transfer your information in a structured data file (in a commonly used and machine-readable format), where we need to process it in connection with your contract

You can exercise the above rights and/or manage your information by contacting us, as your data controller, by using the details below:


2 Heads Global Design Ltd, Crosby House, Meadowbank, Furlong Road, Bourne End, Buckinghamshire SL8 5AJ

Telephone: +44 (0)1628 539 500 Email: info@2heads.com

If you are unhappy, you have the right to lodge a complaint with a data protection regulator in Europe, in a country you work or live or where your legal rights have been infringed. The contact details for the Information Commissioner’s Office, the data protection regulator in the UK, are below:


Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Telephone: 0303 123 1113 Email: casework@ico.org.uk


This web site is owned by 2 Heads Global Design Limited (“2Heads”)

Registered address: Crosby House, Meadowbank, Furlong Road, Bourne End, Buckinghamshire SL8 5AJ

Company Number: 02004364

Background: This agreement applies as between you, the User of this Website and 2 Heads Global Design Limited, the owner of this Website. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

In this Agreement the following terms shall have the following meanings:

‘Content’ – means any text, graphics means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;

‘2Heads’ – means 2 Heads Global Design Limited of Crosby House, Meadowbank, Furlong Road, Bourne End, Buckinghamshire SL8 5AJ;

‘Service’ – means collectively any online facilities, tools, services or information that 2 Heads Global Design Limited makes available through the Website either now or in the future;

‘Premises’ – means our place of business located at Crosby House, Meadowbank, Furlong Road, Bourne End, Buckinghamshire SL8 5AJ;

‘System’ – means any online communications infrastructure that 2 Heads Global Design Limited makes available through the Website either now or in the future. This includes, but is not limited to, web-based email and email links;

‘User’/‘Users’ – means any third party that accesses the Website and is not employed by 2 Heads Global Design Limited and acting in the course of their employment; and

‘Website’ – means the website that you are currently using (www.2heads.com) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

  1. Intellectual Property
    • Subject to the exceptions in Clause 3 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, code and software is the property of 2Heads, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
    • Subject to Clause 4 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by 2Heads.
  2. Third Party Intellectual Property
    • Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
    • Subject to Clause 4 or you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.
  3. Fair Use of Intellectual Property
    • Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
  4. Links to Other Websites
    • This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of 2Heads or that of our affiliates.  We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.  The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
  5. Links to this Website
    • Those wishing to place a link to this Website on other sites may do so only to the home page of the site www.2Heads.com without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of 2Heads.  To find out more please contact us by completing the enquiry form on our contact page.
  6. Use of Communications Facilities
    • When using the enquiry form or any other System on the Website you should do so in accordance with the following rules:
      1. You must not use obscene or vulgar language;
      2. You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
      3. You must not submit Content that is intended to promote or incite violence;
      4. It is advised that submissions are made using the English language as we may be unable to respond to enquiries submitted in any other languages;
      5. The means by which you identify yourself must not violate these terms of use or any applicable laws;
      6. You must not impersonate other people, particularly employees and representatives of 2Heads or our affiliates; and
      7. You must not use our System for unauthorised mass-communication such as “spam” or “junk mail”.
    • You acknowledge that 2Heads reserves the right to monitor any and all communications made to us or using our System.
    • You acknowledge that 2Heads may retain copies of any and all communications made to us or using our System.
    • You acknowledge that any information you send to us through our System may be modified by us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon our use of such information must be communicated to us in advance and we reserve the right to reject such terms and associated information.
    • In order to use the enquiry form and any other communication facility that may be added in the future on this Website, you are required to submit certain personal details. By continuing to use this Website you represent and warrant that:
      1. Any information you submit is accurate and truthful; and
      2. You will keep this information accurate and up-to-date.
  7. Privacy
    • Use of the Website is also governed by our 2Heads website privacy policy which is incorporated into these terms and conditions by this reference. To view the Privacy Policy, please click here.
    • The Website places the following cookies onto your computer or device. Full details of the cookies used by the Website and your legal rights with respect to them are included in our 2Heads website privacy policy.  By accepting these terms and conditions, you are giving consent to 2Heads to place cookies on your computer or device.  Please read the information contained in the Privacy Policy prior to acceptance.
    • If you wish to opt-out of our placing cookies onto your computer or device, please adjust your browser’s settings to restrict cookies as detailed in your internet browsers help menu. You may also wish to delete cookies which have already been placed. For instructions on how to do this, please consult your internet browser’s help menu.
  8. Disclaimers
    • 2Heads makes no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Services.
    • No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
    • No part of this Website is intended to constitute a contractual offer capable of acceptance. No goods and/or services are sold through this Website and product and/or service details are provided for information purposes only.
    • Whilst every effort has been made to ensure that all graphical representations of products and/or descriptions of services available from 2Heads correspond to the actual products and/or services, 2Heads is not responsible for any variations from these descriptions.
    • 2Heads does not represent or warrant that such products and/or services will be available from us or our Premises. For this reason, please contact us prior to visiting if you wish to enquire as to the availability of any products and/or services. Any such enquiry does not give rise to any express or implied warranty that the products and/or services forming the subject matter of your enquiry will be available upon your arrival at our Premises.
    • Whilst 2Heads uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, all Users are advised to take responsibility for their own security, that of their personal details and their computers.
  9. Availability of the Website and Modifications
    • The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and/or faults.  To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
    • 2Heads accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
    • 2Heads reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, the products and/or services available. These Terms and Conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.
  10. Limitation of Liability
    • To the maximum extent permitted by law, 2Heads accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and its Content at their own risk.
    • Nothing in these terms and conditions excludes or restricts 2Heads’s liability for death or personal injury resulting from any negligence or fraud on the part of 2Heads.
    • Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.
  11. No Waiver
    • In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
  12. Previous Terms and Conditions
    • In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
  13. Third Party Rights
    • Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and 2Heads.
  14. Communications
    • All notices/communications shall be sent to us either by post to our Premises (see address above) or by using the email form on our contact page. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
    • 2Heads may from time to time send you information about our products and/or services. If you do not wish to receive such information, please click the unsubscribe link in any email which you receive from us.
  15. Law and Jurisdiction
    • These terms and conditions and the relationship between you and 2Heads shall be governed by and construed in accordance with the Law of England and Wales and 2Heads and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.